PARENTAL SPY SUPPORT
Frequently Asked Questions

PRE-PURCHASE SOFTWARE FAQ

Q. Does Parental Spy work on a Mac? A. No, Parental Spy will not work on a Mac, it was made for PC. You can find an outstanding Mac Keylogger here.

Q. Will Parental Spy PC Spy Software work with Windows 7? A. Yes! Parental Spy™ PC Spy Software is completely compatible with Windows 7. Parental Spy is compatible with:

• Windows 98, ME, XP, 2000, 2003, Server 2008, Vista, 7

Q. What are my PC requirements? A. PC requirements are:

• 32-bit and 64-bit monitoring supported with single installation
• 600 Mhz CPU or faster
• 500 MB ram
• 20 MB available for installation - after install additional space may be needed for data.

Q. Is Parental Spy™ PC Spy Software hidden to the user? A. Yes! Parental Spy™ PC Spy Software can be configured to run in total stealth. This also means that the software will hide itself from view and remove itself from the Windows Application list. The program will run silently and capture all activity on your computer. When you want to make the program visible again, simply click a special unique hotkey that you can select yourself.

Q. Can someone find the files on the computer and see what was recorded? A. The answer is no.The contents of your log files will be encrypted so that they cannot be opened by text editors like Notepad, WordPad, or Microsoft Word.

Q. Can Parental Spy be detected by anti-virus or anti-spyware? Most programs will not catch Parental Spy. However, in the event that it does, since you are only to use it on your own pc, you can simply, ignore, exclude or white list the program and it will run without interference. If you are not comfortable with this, you can order a hardware keylogger from KeyCobra.com which is undetectable.

ORDERING FAQ's

Q. Is my order secure? Yes! All purchases are processed by Plimus.com, a reputable ecommerce merchants for software products. The Plimus web site is certified by McAfee Secure & Verisign, and is a member of the Better Business Bureau (BBB) online. Plimus uses VeriSign's Secure Server Technology and SSL (secure sockets layer) to insure that your credit card is safe and your billing and personal information is kept confidential.

Q. What are your payment methods? A. We Have Many! You can pay securely by credit card (Visa, Mastercard, American Express), PayPal. You can also pay via phone, fax, bank, etc.

Q. Can I order by Phone? A. Yes you can! Simply click buy now on our order page and select "pay by phone" in the Method of payment" drop down box.

Q. Do I get instant download & access to the software? A. Yes! Once your purchase is confirmed you will receive a confirmation receipt which will include your registration code.

Q. How will this purchase show up on my credit card? A. Your credit card will read "PLI*INFOBUREAU".

Q. How do I cancel my subscription? A. Just send us an email.